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FREQUENTLY ASKED QUESTIONS

  • 1. How long will it take to get my room E-Designed?

    You will receive your E-Design Presentation Package via email approximately within 2-3 weeks from our receipt of all needed items (questionnaire, payment, room sizes, photos, etc.). All digital boards will be emailed in a downloadable PDF and printable form.

  • 2. Can you redesign a property without seeing it or meeting the client in person?

    The advances of technology over the last decade have made things very possible for interior designers to work with clients over the internet. Times are changing, and so is the way interior design is performed. To allow Pfuner Design to accurately understand your budget, space, needs, and the look you want to achieve, we will ask you to complete a client questionnaire, provide a rough sketch of room measurements, and photos. We welcome inspiration photos you’ve found online as well.

  • 3. Can some of my existing furniture pieces be incorporated into the design plan?

    Absolutely. To incorporate your own purchases and special finds is a hallmark of the approach to providing personalized and affordable interior makeovers.

  • 4. If I have an open floor plan, and two rooms are combined, which room do I select first?

    In this case, we suggest you purchase a design plan for both spaces. Spaces that open into one another tend to feel like a single space, and it’s not possible to truly transform the look without taking into consideration everything your eye sees in its single view.

  • 5. Will I be able to purchase the items directly?

    Yes. A number of home furnishing retailers have established an online presence, enabling us to provide you with a shopping list of the selected items that you can purchase on your own.

  • 6. Will you make changes to my plan If I don’t like something you’ve selected?

    If we have missed the mark on an item or two, one round of edits is included at no charge. If you require additional edits, we will charge $75 per additional round.

  • 7. Once I have a plan, how am I able to ask follow-up questions?

    After you receive your final E-Design Presentation Package (including one round of revisions), our obligation for that phase of your project are fulfilled. However, if you have additional questions, you can schedule a phone conversation with us ($75 per phone call).

  • 8. What happens if I wait to purchase an item and then it's no longer available?

    If something becomes discontinued you can always shop for a similar item, but we recommend before purchasing our service, you wait until you are financially and practically ready to implement a design change. The world of manufactured goods is rapidly changing, and there are no guarantees that the item specified today will be available in six months from now.

  • 9. Can I purchase an E-Design Room Package as a gift?

    Definitely. Our E-Design room packages are fabulous housewarming, newlywed gifts, and much more.

Ready to get started? Complete the E-Design Questionnaire for a room design. If you have a design question to ask or need help with finding the right furniture piece, we are here to assist you. Just complete the Question Asked Questionnaire, and receive expertise from one of the leading design companies in the nation.

For a full design consultation, please email us at info@pfunerdesign.com.

We look forward to working with you.

Renata Pfuner

-Pfuner Design-